Privacy Policy of CRAXL.de
With this privacy policy, we inform you about the processing of personal data when using our website and online shop. You can access this information on our website at any time.
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1. General Information on Data Processing
The terms used, such as “controller,” “personal data,” or “processing,” correspond to the definitions in the GDPR. All definitions from Article 4 of the General Data Protection Regulation can be found at the following link on page 33.2. Controller
The controller for data processing is:
CRAXL.de, represented by Markus Stiefeling
Kötzschenbroder Str. 12, 01139 Dresden
sales@craxl.de
3. Data Processing When Visiting the Website
Each time our website is accessed, including purely informational use, various data and information are automatically transmitted by your browser to our server and stored in so-called server log files. These include, among others:
– IP address
– Date and time of access
– Time zone difference to GMT
– Location data
– Browser software, version, and language
– Operating system
– Internet service provider
– Request content
– Transferred data volume
– Access status/http status code
– Referring website
These data are technically necessary to correctly display our website and to ensure stability and security. They are not used to draw conclusions about your person. The log files are deleted after 30 days.
Legal basis: Art. 6 (1) (f) GDPR
4. Data Collection During Order Processing
To process your order, we collect, among other things, the following data:
– Name and address
– Different delivery address (if provided)
– Email address
– Order data (items, payment method, date, etc.)
– Payment information
Legal basis: Art. 6 (1) (b) GDPR
Data required for contract fulfillment are stored for 10 years. We also store data to assert warranty and civil law claims (Art. 6 (1) (f) GDPR).
5. Disclosure of Data to Third Parties
5.1 As Part of Inquiry and Order Processing
To properly process inquiries and orders, it is necessary to pass your data on to subcontractors and service providers directly involved in the production, processing, or delivery of the products you have requested or ordered. This transfer occurs exclusively for the purpose of fulfilling the contractual relationship and carrying out pre-contractual measures. Our partners are obligated to use the data only for this purpose and to comply with the legal requirements of the GDPR.
Legal bases: Art. 6 (1) (b) and (f) GDPR
5.2 Payment Processing and Accounting
Data is passed on to the payment service providers you selected and to our tax consultant for accounting purposes.
5.3 Other Disclosures
Any further disclosure occurs only with explicit consent or legal obligation (Art. 6 (1) (a) and (c) GDPR).
6. Google Analytics
This website uses Google Analytics (Google Inc.). IP addresses are processed anonymously. The legal basis is your consent (Art. 6 (1) (a) GDPR). Further information on opting out can be found at: https://tools.google.com/dlpage/gaoptout?hl=en
7. Contacting Us
When you contact us, we process the data you transmit (e.g., name, email, phone number, message). The legal basis is either contract fulfillment or our legitimate interest in processing your inquiry (Art. 6 (1) (b) or (f) GDPR).
8. Cookies
We use technically necessary session cookies, e.g., for the shopping cart. These are deleted when the browser is closed. Legal basis: Art. 6 (1) (f) GDPR
9. Rights of Data Subjects
You have the right to:
– Access (Art. 15 GDPR)
– Rectification (Art. 16 GDPR)
– Erasure (Art. 17 GDPR)
– Restriction of processing (Art. 18 GDPR)
– Data portability (Art. 20 GDPR)
– Objection (Art. 21 GDPR)
Please contact us at any time Thank you.